Articles about AI

How do you know what's real and what's AI? [Q&A]

robot call center

The world is increasingly buzzing with stories about AI generated content. Today when you contact a business you might equally well be talking to a bot as a human, but is it possible to spot AI generated content and should we be worried about it?

We spoke to Gaurav Kachhawa, chief product officer of conversational messaging platform Gupshup, to find out how to distinguish AI-generated content, as well as the ethics that surround its use.

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Developer enablement tools are changing the workplace -- but not necessarily for the better


A new study from O'Reilly Media looks at how developer enablement tools including GitHub Copilot and ChatGPT are impacting productivity within the workplace.

And the news isn't all positive; almost half of all respondents (46 percent) say they are struggling with AI-assisted low and no-code tools that have steep learning curves and barriers to entry.

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Rows gives you your own personal spreadsheet analyst

Earlier in the year, German spreadsheet company Rows launched its latest product with ChatGPT capabilities built in.

Its now introducing a new feature in the form of AI Analyst which summarizes the main takeaways from any dataset, runs in-depth analysis, and answers any questions you might have about your data.

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ChatGPT as a development tool? Yes, if used judiciously

Despite the concerns of many programmers about ChatGPT and other generative AI making our profession irrelevant, the software industry will always need skilled human developers to solve hard problems. I’m certainly not ignoring ChatGPT’s ability to generate solid code. It definitely can. But, it’s not anywhere near ready to produce code without human supervision. Its developers are working to improve its accuracy, but ChatGPT currently has a hallucination problem, where it creates content -- including code -- that may look good at a cursory glance but isn’t actually correct.

That said, in the hands of an experienced programmer, ChatGPT can be a powerful development tool that significantly reduces the amount of time it takes to develop a solution. Note, "experienced" is not a throwaway adjective here. For code generation, ChatGPT is a tool that novice developers should employ carefully. You need good instincts for discerning what’s well-formed code and what isn’t, and those skills grow with  years of development experience.

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The misconceptions around ChatGPT and the potential threat it poses to Google and other search engines

Since its public unveiling at the end of 2022, many have speculated that ChatGPT is the ultimate route for Microsoft to gain market share and overtake Google as the leading provider of search. In fact, some have even gone as far as saying that it will be a Google Killer, ending its supremacy of search engines online. However, the idea of generative AI making search irrelevant is a misunderstanding of what this technology genuinely represents. 

If we look at how Google has launched Bard, its alternative to ChatGPT, it’s clear that generative AI is not a threat to search but rather an enhancement. Marketed as a complement to search, Bard represents Google’s entry into the generative AI market and its chance to rewrite the narrative around this technology. With ChatGPT and Bard taking the internet by storm, this distinction is crucial for organizations. While generative AI is powerful, complementing it with search greatly enhances its power and versatility, and may be the perfect solution that businesses have been searching for to gain a competitive edge.

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WordPress' AI Assistant can write blog posts for you


Canonical, parent company of the content management platform WordPress, announced the release of a new Jetpack tool. Called Jetpack AI Assistant, it is integrating a "creative writing partner" to WordPress.

The experimental feature is available on and all WordPress sites that use Jetpack. Jetpack is a subscription-based service that adds various plugins and tools to WordPress. These tools include spam protection, security protection, performance tools, and now also the AI Assistant.

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Wasted developer time costs businesses billions

UK businesses are inadvertently wasting over £10.4 billion ($12.97 billion) each year as developers manually carry out routine operations tasks that could be automated.

Software delivery platform Harness calculates the figure based on the fact that developers spend only around 52 minutes a day on actual coding.

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New tools suite aims to open up generative AI for the enterprise

Artificial intelligence

It seems that generative AI is everywhere at the moment, but for businesses understanding how best to make use of the technology can be a bit of a puzzle.

Instabase is aiming to help with the launch of a new AI Hub, this is a repository of AI apps focused on content understanding and a set of generative AI-based tools.

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ChatGPT: Navigating the rising financial crime landscape in the digital age

In-depth discussions with financial crime compliance decision makers from 10 leading U.S. financial institutions reveal that real-time digital payments, digital fraud, and cybercrime are the primary concerns for compliance teams in 2023.That said, there is a new player that has entered the scene and demands our attention: ChatGPT. It has the dual ability to help or hurt compliance and security teams.

Because while this cutting-edge technology presents an opportunity for financial institutions to detect and mitigate fraud and financial crime, it also provides criminals with an avenue to commit these acts more easily.

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Microsoft is quietly rolling out Bing Chat support to web browsers that rival Edge

Bing Chat overlayed with Google Chrome, Microsoft Edge and Mozilla Firefox logos

Thus far, Microsoft's artificial intelligence-powered Bing Chat has been exclusively available to users of the company's own Bing browser -- but this is starting to change.

Although there has been no official announcement, there have been numerous reports from users that they have been able to get Bing Chat to work without having to switch to Edge. Responding to queries about these reports on Twitter, Microsoft has now confirmed that it is gradually rolling out the AI-driven chat tool to different web browsers.

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Embracing AI -- safely

AI Safety

Any CTO or CIO who has been working for even a short period of time likely has had experience with some novel technology phenomenon that seemed to completely revolutionize the industry overnight. In my 25+ years of experience -- most of which have been at technology companies aimed at simplifying financial transactions -- I’ve witnessed several of these disruptive software shifts. Each was discussed upon its debut as though it had world-changing implications… and then pretty quickly became the norm.

AI’s trajectory from esoteric industry chatter to dominant mainstream conversation has been stratospheric. Cloud software, in contrast, was the topic of industry buzz for years before it became nearly ubiquitous (and it still doesn’t have 100 percent adoption among all enterprise technology systems). It seems to me that AI has secured a foothold -- especially in pop culture -- while still in relatively early development.

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MSPs and AI: Understanding the perks, risks and responsibilities of AI platforms


Over the past few years, the adoption of artificial intelligence (AI) has rapidly grown, impacting virtually every industry. In fact, 91 percent of leading businesses are now investing in AI tools regularly. With the mainstream success of second-generation AI platforms like ChatGPT, AI is available at your fingertips, offering numerous benefits that can help streamline daily tasks.

For managed services providers (MSPs), these tools provide an opportunity to enhance workplace efficiency, reduce operational costs and increase business opportunities. However, with every perk comes a responsibility that must be taken into consideration.

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The future of intellectual property

Over recent years, various emerging technologies have presented complex issues for intellectual property (IP) laws. The pace at which these technologies are advancing is only accelerating, and it seems fated that many recent innovations are on the verge of significantly impacting our lives.

The ramifications for IP could be substantial, and already, discussions are taking place regarding how novel technologies will influence the IP landscape. In some instances, the emergence of new media necessitates a response from IP laws to ascertain which existing rules remain relevant and ensure that current assets continue to receive effective protection. In other cases, the evolving ways assets are utilized demonstrate that some IP regulations are no longer appropriate, indicating a need for reform.

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The evolution of AI in the enterprise [Q&A]

Artificial intelligence

In the last year or so, AI has suddenly been the thing that everyone's talking about, thanks largely to ChatGPT. There's a good deal of discussion around where AI is headed in the future and the opportunities and threats it presents.

We spoke to Josh Tobin, CEO of Gantry, an AI observability tool for platform models, about the evolution of AI in the enterprise and how businesses can make sure they don't get left behind.

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Website X5 2023.2 adds MagicText AI content generator, spellchecker

Italian developer Incomedia has released Website X5 Evo 2023.2 and Website X5 Pro 2023.2, a feature point release of its wizard-driven, user-friendly website building product line for Windows.

Version 2023.2 unveils a spellchecker for the tool’s text editor, but the major highlight is a new Pro-only feature called MagicText, which promises to harness the power of AI to generate text.

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